how can we help you?
Whether you need to know when we open, help with directions, centre services or accessible facilities, we're always here to help.
Whether you need to know when we open, help with directions, centre services or accessible facilities, we're always here to help.
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Keeping you safe
H2O Car Valeting provides a wide range of premium, convenient valeting services. Whether you need an interior deep clean, intensive paintwork protection, a high definition wax or just a quick wash and wax, we have a treatment to leave your pride and joy gleaming and smelling like new. And if you’re not sure which service is right for you, the fantastic customer service team will point you in the right direction.
Parent & child parking
Our car parks provide easy, safe and direct access into the centre for shoppers with little ones. There are plenty of parent and child spaces in all of the car parks.
Disabled parking
We have plenty of designated parking spaces in all the Centre car parks. Most are sites within easy reach of the main entrances. Centre Security personnel patrol the car parks and will deal with any parking abuse of the spaces set aside for customers with disabilities.
You can find electrical parking points on Regent 13 car park opposite Trafford Treetop Adventures and Peel 4 and Peel 5A car parks on the lower level. Download the car park map here.
The EV points here at the centre are part of the new Greater Manchester EV scheme, Be.EV. Further details can be found here
Tesla Supercharger Hub set to open in October 2021. Read more
Can't fit all your shopping, dining and fun into one day? No problem there are five hotels to choose from including a Premier Inn right outside the Great Hall at the Coach House & Brewery, a Holiday Inn Express near to Trafford Palazzo and a further Premier Inn and Travelodge close by at TraffordCity.
Details and booking
Travelodge Manchester Trafford Park
Premier Inn Manchester Trafford South
Premier Inn Manchester Trafford Centre North
Trafford Centre is located about five miles west of the city centre with several conveniently situated transport links and parking for 11,500 vehicles.
The Trafford Centre has 18 car parks and 11,500 parking spaces including disabled, parent and child spaces and EV charging. Passenger lifts and escalators give easy access from each car park directly to the shopping centre.
COVID 19 Information
During this time some car parks are closed. Download the latest map for more information.
Find your favourite store, restaurant, leisure attraction and locate the facilities you’ll need during your visit.
If you have any comments or compliments you'd like to make you can send us a message via the Contact Us page here.
Although The Trafford Centre is now longer part of intu, you can still use your intu gift cards in our stores. Plus, brand new Trafford Centre Gift Card will be available to buy very soon!
Would you like a bespoke tour of one of Europe’s leading shopping and leisure destinations?
Marvel at the wonders of Trafford Centre as we bring back our popular free- of-charge bespoke services; ideal for education, corporate and private organisations who’d benefit from viewing Trafford Centre’s remarkable shopping, dining, leisure and entertainment facilities with the support of our incredible Customer Service team.
If you work for any of the stores, restaurants and leisure venues, or are an employee of The Trafford Centre, you can benefit from some great staff discounts across the Centre.
Discounts change all the time so to see what's available now click here.
If you live outside the EU, then you can claim back the tax on most of your purchases. The majority of stores at The Trafford Centre offer tax free shopping so speak to the staff as you shop for more information. Just follow the simple steps below:
If you need any more information while you're shopping at the Centre, just ask at the Customer Service Desk in the Main Dome. They also have this information available in Mandarin and Arabic as well as English.
H2O Car Valeting provides a wide range of premium, convenient valeting services. Whether you need an interior deep clean, intensive paintwork protection, a high definition wax or just a quick wash and wax, we have a treatment to leave your pride and joy gleaming and smelling like new. And if you’re not sure which service is right for you, the fantastic customer service team will point you in the right direction.
There are cashpoints located around the centre and these can be located on our centre map here.
You will find electrical parking points on Regent 13 car park opposite Trafford Treetop Adventures and Peel 4 and Peel 5A car parks on the lower level. Download the car park map here.
The EV points here at the centre are part of the new Greater Manchester EV scheme, Be.EV. Further details can be found here
You'll find baby bottle warming facilities conveniently located in The Orient food court. Just ask one of our friendly team and they'll be pleased to help.
Latest update: Unfortunately due to COVID19 restrictions we are unable to hire fun buggies at this moment, but we will be sure to update you as soon as we are able to.
You'll find Fun Buggies available to hire at the Customer Service desk on lower Peel Avenue. These are miniature cars which are great for keeping the kids smiling while you shop. You can even hire a life size Playmobil fire engine or police car!
We want to make mealtimes with children at The Trafford Centre as easy as possible, and so we have plenty of high chairs available for free in The Orient food court lower level.
Sometimes little ones can get separated from their grown ups, so should that happen we've got some handy advice to help keep everyone together.
When a nappy needs changing, mummy needs a rest, or a toddler needs taming, our parent and baby rooms are on hand to give you a calming and peaceful environment.
Here at The Trafford Centre you'll find baby changing facilities, nappy dispensers and private areas for feeding - all conveniently located in all the main toilet areas.
We have plenty of designated parking spaces in all the Centre car parks. Most are sites within easy reach of the main entrances. Centre Security personnel patrol the car parks and will deal with any parking abuse of the spaces set aside for customers with disabilities.
All our toilets located in The Orient Food Court, lower Regent Crescent and upper Peel Avenue have dedicated disabled toilets including assisted change facilities.
We understand that visiting a shopping centre can be a daunting experience for some of our customers with autism, dementia or those who need extra assistance, so we’re adding in new ways to help your visit and experience.