how can we help you?
Whether you need to know when we open, help with directions, centre services or accessible facilities, we're always here to help.
Whether you need to know when we open, help with directions, centre services or accessible facilities, we're always here to help.
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CENTRE MAP
H2O Car Valeting provides a wide range of premium, convenient valeting services. Whether you need an interior deep clean, intensive paintwork protection, a high definition wax or just a quick wash and wax, we have a treatment to leave your pride and joy gleaming and smelling like new. And if you’re not sure which service is right for you, the fantastic customer service team will point you in the right direction.
Parent & child parking
Our car parks provide easy, safe and direct access into the centre for shoppers with little ones. There are plenty of parent and child spaces in all of the car parks.
Disabled parking
We have plenty of designated parking spaces in all the Centre car parks. Most are sites within easy reach of the main entrances. Centre Security personnel patrol the car parks and will deal with any parking abuse of the spaces set aside for customers with disabilities.
You can find EV Charging Points on Regent 13 car park opposite Trafford Treetop Adventures and Peel 4 and Peel 5A car parks on the lower level. Download the car park map here.
The EV points here at the centre are part of the Greater Manchester EV network, Be.EV. Further details can be found here.
Tesla Supercharger Station Hub now open. Read more
Can't fit all your shopping, dining and fun into one day? No problem there are five hotels to choose from including a Premier Inn right outside the Great Hall at the Coach House & Brewery, a Holiday Inn Express near to Trafford Palazzo and a further Premier Inn and Travelodge close by at TraffordCity.
Details and booking
Travelodge Manchester Trafford Park
Other Travelodge Hotels nearby
Premier Inn Manchester Trafford Centre North
Trafford Centre is located about five miles west of the city centre with several conveniently situated transport links and parking for 11,500 vehicles.
The Trafford Centre has 18 car parks and 11,500 parking spaces including disabled, parent and child spaces and EV charging. Passenger lifts and escalators give easy access from each car park directly to the shopping centre.
Find your favourite store, restaurant, leisure attraction and locate the facilities you’ll need during your visit.
Join us for a natter. Enjoy a lovely brew whilst meeting the team, ask us anything or even share some of your thoughts and ideas.
Every Thursday at 2pm in the Guest Services Lounge.
If you have any comments or compliments you'd like to make you can send us a message via the Contact Us page here.
Redeemable at over 200 of our stores, restaurants and bars the Trafford Centre Gift Card is the perfect way to treat someone to the gift of choice – whether that’s a shopping spree, a delicious dining experience or a fun day out. Gift Cards are available to purchase at Trafford Centre, or online here. Simply load it up with £5 to £1000 and your gift card is ready to go!
Our new Guest Services Lounge is now open on lower Regent Crescent and we're here to help you find whatever you need. Come and say hi!
At the Trafford Centre, keeping you safe and secure is our number one priority. We are committed to working with our partners, including GMP who have a permanent presence onsite and Trafford Council to make this happen.
We have a range of security measures to keep you safe. Some of these are highly visible and others you won’t be able to see. They include:
Would you like a bespoke tour of one of Europe’s leading shopping and leisure destinations?
Marvel at the wonders of Trafford Centre as we bring back our popular free- of-charge bespoke services; ideal for education, corporate and private organisations who’d benefit from viewing Trafford Centre’s remarkable shopping, dining, leisure and entertainment facilities with the support of our incredible Guest Services team.
If you work for any of the stores, restaurants and leisure venues, or are an employee of The Trafford Centre, you can benefit from some great staff discounts across the Centre.
Discounts change all the time so to see what's available now click here.
If you live outside the EU, then you can claim back the tax on most of your purchases. The majority of stores at The Trafford Centre offer tax free shopping so speak to the staff as you shop for more information. Just follow the simple steps below:
If you need any more information while you're shopping at the Centre, just ask at the Guest Services Lounge on lower Regent Crescent.
H2O Car Valeting provides a wide range of premium, convenient valeting services. Whether you need an interior deep clean, intensive paintwork protection, a high definition wax or just a quick wash and wax, we have a treatment to leave your pride and joy gleaming and smelling like new. And if you’re not sure which service is right for you, the fantastic customer service team will point you in the right direction.
There are cashpoints located around the centre and these can be located on our centre map here.
You can find EV Charging Points on Regent 13 car park opposite Trafford Treetop Adventures and Peel 4 and Peel 5A car parks on the lower level. Download the car park map here.
The EV points here at the centre are part of the Greater Manchester EV network, Be.EV. Further details can be found here.
Tesla Supercharger Station Hub now open. Read more
You'll find baby bottle warming facilities conveniently located in The Orient food court. Just ask one of our friendly team and they'll be pleased to help.
Fun buggies are back!
We're delighted to announce that these miniature cars which are great for keeping the kids smiling while you shop are back!
We want to make mealtimes with children at The Trafford Centre as easy as possible, and so we have plenty of high chairs available for free in The Orient food court lower level.
Sometimes little ones can get separated from their grown ups, so should that happen we've got some handy advice to help keep everyone together.
When a nappy needs changing, mummy needs a rest, or a toddler needs taming, our parent and baby rooms are on hand to give you a calming and peaceful environment.
Here at The Trafford Centre you'll find baby changing facilities, nappy dispensers and private areas for feeding - all conveniently located in all the main toilet areas.
We have plenty of designated parking spaces in all the Centre car parks. Most are sites within easy reach of the main entrances. Centre Security personnel patrol the car parks and will deal with any parking abuse of the spaces set aside for customers with disabilities.
All our toilets located in The Orient Food Court, lower Regent Crescent and upper Peel Avenue have dedicated disabled toilets including assisted change facilities.
We understand that visiting a shopping centre can be a daunting experience for some of our customers with autism, dementia or those who need extra assistance, so we’re adding in new ways to help your visit and experience.